Copying customer data from one database to another
I run a website where members pay a subscription to get an elevated membership. The payment for the membership subscription is taken on another full blown ecommerce shop as it has a merchant account already setup etc.
My problem is that quite a few customers get confused as to why they cant login to the shop with the same username and password they setup on the first website.
I had thought of this before and considered copying the user accounts from that website to the shop one, but had (without researching) gave up on that idea as I thought there might be data protection constraints.
Both sites are on different dedicated servers that I lease and both sites are run and owned by myself.
Are there any reasons legally why this could not be done ?
Answer:
You would need to consider the legal status of the two sites, if they are two separate legal entities it would be different to if they are the same but one simply a trading name of the other.
The other element you will need to check of cause if the privacy statement/ T&Cs you have in connection with sharing details.
These things often come out as something you can only do going forward after changing the T&Cs etc and cannot back date without express permission from the individuals involved (rather than implied permission through failure to respond) but if you/ your solicitor had thought of these types of things before and wrote very broad policies then it may not be an issue.
